Our Fiduciary Responsibility

•   Invoices scrutinized your accounting department and the property managers prior to submitting for payment
• An analysis of budget vs. actual is conducted monthly to ensure the association’s expenses are tracked as planned
• Bank statements are reconciled monthly
• All financial information is provided to the Executive Board on a monthly basis

Our Responsibility to the Executive Board

• ​Disclosure of all correspondence to and from Unit Owners, vendors and government agencies to the Board
• Maintain complete transparency

Our Responsibility to Unit Owners

• Prompt responses to their questions and concerns
  
• Resolve maintenance issues with courtesy and professionalism
• Resolve conflict issues with courtesy and professionalism
• All communications via phone, email and letter are respectful, tactful and thoughtfully prepared
• Prompt responses to questions and concerns on our web page
• Prompt attention to emergencies to help reduce costs
• Proactive planning and early communication with contractors to resolve maintenance issues to prevent additional expense

Do what we say

Do it on time

Deliver consistent quality